◆ Thegalahs
Contact us
Thegalahs is an independent review site comparing nine online pokies brands for players in Australia. If you spot an error, want to ask about a review, or have a partnership question, this page explains which inbox to use and what details help us reply quickly. We read every message and answer in plain English.
Corrections and editorial
Write to editor@thegalahs.com. Include the page link, the exact sentence you believe is wrong, what you think is correct, and a source such as a terms page or screenshot.
editor@thegalahs.com
General questions
Use info@thegalahs.com for questions about the site, our reviews or how comparisons work. Tell us which brand or page you mean, and keep personal account details out of the message.
info@thegalahs.com
Partnerships and advertising
Send proposals to partners@thegalahs.com with your company name, the brand involved and what you propose. Partnership talks never decide rankings or review scores, and our editors stay out of them.
partners@thegalahs.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
Can you help me with a problem at a casino account?+
We are a review site, not a casino, so we cannot access accounts, release withdrawals or reverse bets. Contact the operator's support team first. If the issue shows that something in our review is wrong, such as changed withdrawal terms, tell us at editor@thegalahs.com so we can recheck it.
How quickly will I get a reply?+
We aim to answer on working days. Correction reports are read first because they can affect what readers see on review pages. Complex questions that need us to retest a brand may take longer, and we will tell you when that is the case.
Can a casino pay to be ranked higher?+
No. We may earn commissions from some partner links, but placement and scores among the nine brands we compare come from our testing and editorial review. Messages sent to partners@thegalahs.com are handled separately from the editors who write and score reviews.
Where can I get help if gambling stops feeling like fun?+
Please reach out to Gambling Help Online, which offers free, confidential support around the clock for people in Australia, or consider BetStop, the national self-exclusion register. You can also set deposit limits and time-outs at any casino. Our inboxes are not a counselling service.